Privacy Policy
Last updated: 9/17/2025
Your Privacy Matters
At Akazuba Florist, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
Information We Collect
Personal Information
We collect information you provide directly to us, such as:
- Name and contact information (email, phone number)
- Delivery address and location details
- Payment information (processed securely through third-party providers)
- Order history and preferences
- Communication preferences
Usage Information
We automatically collect certain information when you use our website:
- Device information (browser type, operating system)
- IP address and location data
- Pages visited and time spent on our site
- Referring website information
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send order confirmations and delivery updates
- Improve our website and services
- Send promotional offers (only with your consent)
- Comply with legal obligations
- Prevent fraud and ensure security
Data Protection and Security
🔒 Secure Data Handling
We implement industry-standard security measures to protect your information:
- SSL encryption for all data transmission
- Secure payment processing through trusted providers
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
- Secure data storage with regular backups
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who help us operate our business (payment processors, delivery services)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you have given us explicit permission to share your information
Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt-out of marketing communications
- Data portability (receive your data in a structured format)
- Withdraw consent at any time
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Provide personalized content and recommendations
You can control cookie settings through your browser preferences.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
When we no longer need your information, we will securely delete or anonymize it.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you believe we have collected information from a child under 13, please contact us immediately so we can delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: